Frequently Asked Questions
Q: How do I earn MasterChef points?
A: You’ll earn 1 MasterChef point for every $10 spent on qualifying purchases in a single transaction. Just scan your Advantage Card or enter your Alt ID at checkout.
Q: What purchases qualify for MasterChef points?
A: Most everyday grocery purchases qualify. Excluded are alcohol, tobacco, pharmacy, lottery, fuel, Rug Doctor, postage stamps, gift cards, money orders, taxes, and other service items. Coupons are applied before points are calculated.
Q: Can I shop at self-checkout and still earn points?
A: Yes. Simply scan your Advantage Card or enter your Alt ID, and your MasterChef points will be applied automatically.
Q: Do I need an Advantage Card to take part?
A: Yes. You must have a QFC Advantage Card (or Alt ID) to participate. Don’t have one yet? They’re free and easy to sign up for in-store or online.
Q: How can I redeem my MasterChef points?
A: Once you’ve earned enough points, you can redeem them in-store for items from the MasterChef Glass Food Storage collection for Free. A Program Brochure and in store displays will show how many points you need for each item.
Q: Can I buy the Glass Food Storage range without points?
A: Yes! All MasterChef Glass Food Storage products are also available at full retail price throughout the promotion, while supplies last.
Q: What happens if I have more points than I need for redemption?
A: Any unused points remain on your account and can be applied toward additional MasterChef Glass Food Storage items, until the promotion ends.
Q: How long does the promotion run?
A: The promotion begins November 5, 2025. The last day to earn MasterChef points is February 10, 2026, and the last day to redeem points is February 24, 2026.
Q: What if an item I want is out of stock?
A: All products are available while supplies last. We recommend redeeming early to avoid disappointment.
Q: Can I return or exchange a MasterChef Glass Food Storage item?
A: Yes. Returns and exchanges follow QFC’s standard policy. Just bring your receipt, and we’ll take care of you.
Q: Who do I contact if I have questions about the MasterChef Glass Food Storage campaign?
A: If you need help with earning or redeeming MasterChef points, or have any questions about the promotion, please visit the Customer Service Desk at your local QFC store. You can also contact QFC Customer Service at Kroger – Customer Help Center – QFC for further support.